Each time a patient receives services at Hayward Area Memorial Hospital, a separate account is created. If the patient is receiving monthly ongoing services, a monthly account is created. It is possible to have several accounts open at the same time, for which separate statements will be received. Statements may reflect accounts billed to health plans that are not yet resolved, or balances that you may owe.
Hayward Area Memorial Hospital accepts cash, check, money order, or credit card (MasterCard, Visa, Discover and AMEX). We provide insurance billing and follow-up services for patients who assign third party benefits to the hospital. After the insurance carrier has processed the claim, or if the patient does not have insurance, the remaining balance becomes classified as “self pay.” To assist in financing this balance, the following options are available:
- Balance of account to be paid in full in thirty (30) days.
- Interest Free Financing – Special arrangements can be made through Patient Financial Services. You will be required to make minimum monthly payments of 10% of the initial self-pay balance or $25 per month, whichever is greater unless previously agreed upon.
- Financial Assistance is designed to help patients who are financially unable to pay for health care services. Program eligibility is determined by measuring family income against the current poverty guidelines and established by the Department of Health and Human Services. Application to the program is a prerequisite and is made available to the patient at any time.
- All patients will be given the opportunity to apply for financial assistance at the time of admission and again if they have not applied when the billing is mailed.